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This guide features an 11-step process for making online collaborative projects successful.

The new guide also offers...

  • explanations of various kinds of online collaborations -- discussion groups, data collection & organization, document sharing, synchronous communication, & online workshops & courses
  • tools & websites that can be resources for creating each of these forms of collaborative environments
  • tips for "moderating" online collaborations.

 

Examples of school-based online collaborations appear throughout the guide, which was produced by the Northeast & Islands Regional Educational Laboratory at Brown University, the National School Network, & the Teacher Enhancement Electronic Community Hall.

Below are excerpts from the "Implementing the Project" section of the chapter, "It's Your Turn: Designing & Implementing a Collaborative Environment." The entire report is available online at: http://www.lab.brown.edu/public/ocsc/collaboration.guide/

Single copies are free of charge by calling the LAB Publications Department at (401) 274-9548, extension 782, or can be ordered online:http://www.lab.brown.edu/public/pubs/pubs_order.shtml

 

1. Determine goals.

Ask people who will be involved in the project, such as school administrators, curriculum coordinators, & lead teachers, what hey want to accomplish. They may not be sure of the goal itself, so discuss their needs & refine the plan.

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2. Decide when you want to begin the project & the guidelines for communicating.

A first meeting could be face-to-face. Some participants may need to feel the sense of recognition that this can elicit. It's a way to build trust & a relationship from the beginning. Subsequent meetings would be conducted online.

 

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3. Decide how teachers will be compensated for their extra time.

If the collaborations take place during school hours, find out whether teachers will have classroom coverage. If it is a summer project, find out if they are eligible for stipends. Investigate whether they can receive professional development credits through their school system or local university. This can be a major selling point, so make sure you have these answers before approaching teachers.

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4. Advocate strongly for your online conference.

This is where you need to frame your mission carefully. Try to anticipate the reaction to your request of administrators or others whose support you will need. For example, are they willing to fund the purchase of new hardware or software? Will they authorize release time for participants? Will they help recruit participants? Be prepared to meet negative responses with examples of successful collaborations by other groups.

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5. Prepare a preliminary action plan/proposal that details what you are studying & when.

This is your chance to articulate your goals & lay out an initial timeline with specific benchmarks. The proposal can serve as a starting point for discussions.

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6. Establish what hardware & software are available, & think about the features you want your environment to have.

When planning a collaborative environment, it's probably safe to assume that users do not all have the same software & will have to acquire it, unless your group members all have access to similar hardware, software, and technical support. Think in terms of the existing infrastructure & its implications for choosing a computing environment....
  • Do users have access to the Web, or only email?
  • What kind of computer access do participants have?
  • Does everyone have similar hardware & computing power?

Keep in mind that you may not have a choice at all. It's possible that your hardware can only support certain software programs, or your school district may already be using a specific type of groupware.

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7. Identify those you want to join the project & how you are going to invite participants.

You might decide to solicit volunteers either through email or word of mouth. If you want participants who are already comfortable with Internet technology, posting an announcement to a mailing list server or on a Web site are good choices. To find an appropriate mailing list server, check indexed lists of newsgroups & mailing lists such as Reference.com -- http://www.reference.com/ -- or the List of Lists. http://catalog.com/vivian/interest-group-search.html

You might also consider approaching principals. Once convinced of the merits of your proposal, many may be willing to promote your project at meetings. Still another option is to send an invitation via the regular mail or in a teachers' newsletter; make sure you send a copy to other potential supporters such as principals, department heads, & the superintendent of schools. In the letter, be specific about your goals. Let potential participants know how much time out of the classroom this could require & mention classroom coverage &/or stipends if they are relevant. Provide enough details to make the project understandable, but let them know it will be an evolving, fluid experience. Also, give a date for the kick-off meeting.

Do you want to have an application process or include all volunteers? If it's a competitive process, provide information about both the application process & your methods for choosing participants.

Decide whether you want to bring in outside professionals. If so, who are they? Find out if they are willing to participate. Consider having a computer teacher be part of the conference, so you have built-in help for any technical glitches that may occur. Be sure this expert is aware that you may be asking for technical assistance as problems arise.

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8. Select the participants & the moderator(s).

Consider the number of people who can participate while keeping the work manageable & the feeling personal. Depending on the group's experience with Internet technology, you may want to use more than one moderator -- one for content issues & one for technical support.

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9. Prepare for the first group encounter.

Arrange for participants to come together for an initial meeting. Like any other first encounter at a teachers' seminar, participants should introduce themselves, explain why they are interested in working on the project, what their expectations are, & what they think they can contribute & learn. Make sure you have a skilled moderator who can help you conduct the meeting. (See the next section on being an effective moderator.) Review the preliminary proposal with the group & make sure it is on target, or at least within range. Discuss changes that need to be made. Make sure everyone is still on board. Does the project need to be substantively revamped or can the work begin? Before you close the meeting, define the next step, whether it be overhauling the plan or convening online to begin the collaboration.

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10. Let the discussions begin!

The moderator can take the lead in raising questions, posing scenarios, & offering suggestions for strategies & activities. Once participants get comfortable with the technology, they will likely take a more active role in shaping the discussion.

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11. Now that you have a new community of learners, make sure they help you evaluate the project work.

Evaluation should be an ongoing process to which all participants contribute. The group's moderator can help guide this process by regularly asking the group about their progress.

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Martin Huntley, Peter Kickbush & Kirk Winters
U.S. Department of Education
kirk_winters@ed.gov

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1. Determining Goals
2. Beginning
3. Pay Structure
4. Advocate Online
Conferencing
5. Preliminary Plan
6. Hardware &
Software Issues

7. Building a Team
8. Participants &
Moderators
9. The First Meeting
10. Discussions
11. Evaluating the
Project

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Blackboard

Convene

DiscoverWare

FirstClass

Jones Knowledge

LearningSpace  

Real Education
a.k.a. Ecollege

TopClass

Virtual-U

WebCT

Other Sites
of Interest

Dr. Bruce Landon, Instructor at Douglas College has conducted a detailed comparative analysis of web based course development tools.

The results of his study are available online.

His site also includes a comparison of web browsers, and video conferencing tools as well. The "Draft Definition of Terms" is a very useful page clarifying the technical jargon, and concepts for the novice and expert alike. This study was completed in April 1997; its information is fresh and is updated as more study results becomes available.

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